We offer free shipping on all orders within Europe. This means there are no hidden shipping fees at checkout.

Answer: We offer a 14-day return policy for all items purchased from our store. If you are not satisfied with your order, you may return the items within 14 days of receiving them for a refund or exchange, provided the items are in unused and undamaged condition.

Conditions for Returns:

• Items must be in their original, undamaged packaging.
• Products must be unused and in a resellable condition.
• Proof of purchase (order number or receipt) is required for all returns.

Please note, items that are damaged or faulty upon arrival are eligible for return or exchange. If the product is defective or broken, we will cover the return shipping costs. Contact us immediately if you receive a damaged or incorrect product, and we will guide you through the return process.

To initiate a return, simply contact our customer service team within 14 days of receiving your order. They will provide you with instructions on how to send the item(s) back.

Answer: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress until it reaches your doorstep.

Answer: Shipping within Europe typically takes between 3-7 business days, depending on your delivery address and the chosen shipping method. If you have specific questions about delivery times for your region, please feel free to contact us.